Refund policy

         

Refund & Return Policy – Allure Ave LLC

No Refunds – All Sales Are Final

Except in certain circumstances:

  • If the item is not as described

  • If the package never arrived

  • If the wrong size was received

In these cases, we will issue a refund for the returned item and place a new order for the correct size upon request.

Allure Ave LLC does not offer exchanges at this time.

Return Policy

We do not accept exchanges—no exceptions!

However, we will accept returns for unworn clothing items with original tags and clear garment packaging (SKU label must be intact).

  • Return requests must be initiated within 7 days of delivery (based on the exact time of tracking confirmation).

  • Items must be shipped back within 7 days of return request approval to qualify for a full refund.

  • For split package orders, the return window begins after the final package is delivered.

  • Non-returnable items: Swimwear, bodysuits, intimates, jewelry, mugs, face masks, and beauty products (unless damaged in transit).

Orders that do not meet these requirements may be subject to a 20% restocking fee or may be declined.

Shipping & Handling

  • Shipping fees are non-refundable.

  • Customers are responsible for return shipping unless the return is due to a shipping error or a damaged item.

  • In certain cases, Allure Ave LLC may cover return shipping at our discretion.                                                                                                                                      

    Processing Returns

    • Once received, please allow 5-7 business days for processing.

    • You will receive an email confirmation once your return has been processed.

    • Items must be in the same new condition as received.

    To expedite processing, please include:
    ✅ The original invoice or a note with your order number
    ✅ The return authorization number (RA#)
    ✅ The reason for the return

    We appreciate your support and look forward to serving you again! 💖

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